Customer care
Returns & exchanges
Contact us promptly if your order arrives damaged, incomplete or different from what you ordered.
Draft policy — confirm final terms with us on WhatsApp before ordering.
1
Do not remove seals or activate a device you intend to return.
2
Items must be returned with packaging, accessories and proof of purchase.
3
Eligibility and collection arrangements are confirmed after inspection.
4
Change-of-mind requests may be subject to product condition and delivery costs.
Need confirmation for a specific product?